Internal Sales Account Manager

About this role

Holcim:

As a global leader in innovative and sustainable building solutions, Holcim is enabling greener cities, smarter infrastructure and improving living standards around the world. With sustainability at the core of our strategy, we are becoming a net-zero company, with our people and communities at the heart of our success. We are driving circular construction as a world leader in recycling to build more with less. It's all thanks to our 70,000 talented people around the world who are passionate about building progress for people and the planet through four business segments: Cement, Ready-Mix Concrete, Aggregates and Solutions & Products.

Holcim People:

Holcim people are passionate about finding better ways to build. They embrace innovation and improvement with a pioneering spirit. They work as trusted partners, creating better solutions and experiences for their customers, communities, and colleagues.

About the opportunity:

Reporting to the Sales Manager your primary purpose as the Internal Sales Account Manager will be to look after the needs of smaller Holcim and Excel customers, through pricing activities, invoicing reviews, advocating within Holcim for their needs and for investigating and resolving disputes. You will also assist the sales team (Account Managers and Key Account Managers) with the investigation, reconciliation and collection of amounts from particular customer segments, such as residential housebuilders.

Further and detailed accountabilities are found in the Position description which is available upon request and will include:

• Supporting the sales team with activities for particular accounts such as large residential housebuilders (reconciliations, invoice correction, purchase order matching).
• Developing and maintaining a structured customer contact plan for account managers (in line with allocated budget targets.
• Accompanying account managers on a regular basis to visit customers.
• Developing and maintaining a structured customer contact plan for major accounts in line with the market participant plans.
• Identifying appropriate new business opportunities and/or projects within the business and ensuring these are maintained in SFDC.
• Reviewing dormant and/or lost customers and ensuring plans are in place with account managers to re-engage where and when appropriate.
• Actively participate and lead process improvement
• Building and maintaining working relationships with all key stakeholders.
• Provide support with Data Analytics

About you:

To succeed, you may come from a similar Internal Sales or Inside Sales role and/ or have customer service or administrative experience in any relatable field. A degree in business or a related discipline would be highly regarded and experience within the Concrete, Aggregates, Industrial manufacturing or related sectors will be an advantage, but your success will be determined as much by your motivation, professionalism, energy and superior communication skills as by your career background.

The following attributes, however, are ‘must haves':

• Ability to build rapport over the phone.
• Ability to maintain a positive outlook when challenges arise.
• A team first attitude.
• Strong work ethic.
• A commitment to achieving results.
• A desire to grow and progress.
• Attention to detail but able to operate in an imperfect environment.
• Able to pick up new skills, systems, learn and adapt quickly.
• A proactive approach.
• Strong in SAP
• Proficient in SFDC
• Skilled in Excel / Google Sheets

This is an outstanding opportunity to contribute to our world leading business. 

The Holcim Experience:

At Holcim, there is endless opportunity for you to play your part. Whether you're in a technical, managerial, or frontline role, you can shape a career that works for you. With us you'll have the chance to embrace the passion we share for our planet. You'll be encouraged to seek out diverse perspectives, share your ideas and build the skills and connections you need to perform at your best. Because it's only when we work together in a culture where everyone thrives, that we can build the world we all want to live in.

Why Holcim?

We will invest in your growth, providing you with direction, leadership, and recognition with supportive management setting realistic targets and goals. We will value your contribution and nurture your personal and professional development in a culture focused on the recognition of effort and reward for achievement and an inclusive and friendly team environment. To find out more, visit www.holcim.com.au/careers

We don't just offer jobs - we offer long term careers with a deep and diverse structure which affords a great number of cross functional pathways available as you progress your career so if you're ready to take your career to the next level and join our dynamic team of professionals, we want to hear from you.

Apply now!

Candidates must hold valid Australian work rights with no restrictions on employment duration or hours.

Holcim will not accept unsolicited resumes from third party recruiting agencies in response to job postings.